We build long-term client relationships by working to understand your individual business needs. We invest the time to get to know our clients as people not just accounts and monthly projects.
We care about our new clients as passionately as our long-term clients who have been along for the ride since the company’s inception. We consistently endeavour to develop deeper relationships built on trust.
Trust has always been a core value at Yardstick Services and we strive to earn yours with a transparent approach. We pull back the curtain on our processes, which keeps clear communication, an open dialogue, and helps us to better manage your expectations. In doing so, we actively commit to your online success. We believe our success is measured by your success.
We pride ourselves on our responsiveness; we promptly respond to our clients’ voicemail and email inquiries within one businesses day, something that, based on feedback, delights our clients. We take time to listen to your concerns and offer effective solutions that meet your unique needs. We speak in terms you will understand, using non-technical language and divulging why we make the recommendations we do.
As a small to medium-sized business owner, we respect your investment. As such, we provide efficient and high-quality service that is sensitive to your budget. Our flat monthly rate business model combined with our low overhead structure allows us to maintain competitive pricing, which offers our clients with some of the best value in the industry.
Yardstick Services maintains continuous involvement in the industry and happily acts as connectors and networkers for our clients. We disseminate relevant, timely information that helps educate our clients and will earnestly connect you to our extended network and the people and ideas you need to know.
At Yardstick, our cross-functional team fills individual specialists’ roles to meet the challenges of your design, development, and marketing goals. We’re a diverse crew with tight skill sets who are agile professionals, and who each possess a strong knowledge base, collectively working towards your project objectives.
If you have any questions related to our service, or are interested in more information about our Maintenance & Support package, please send us an email or give us a call: 604.474.3631.