Maintenance & Support With a comprehensive monthly maintenance and support package, we keep your website secure and performing at an optimal level. We monitor analytics, provide updates, perform regular backups, and resolve any hosting issues. Hosting We’ve worked with many hosting providers. So, we know the difference between low-end hosting, industry-leading hosting and everything in between. Backups Taking regular backups is essential both during development and on an ongoing basis after launch. We ensure all backups are stored securely off-site. Updates Open-source content management system, such as WordPress and Joomla, must be kept up to date in order to maintain your website’s functionality and security. Debugging It’s technology. Bugs happen. We work diligently to ensure that the front-end of websites are kept free of any formatting or functional issues that may disrupt users. Security A growing concern amongst businesses is security. We use software to audit websites and the traffic therein to minimize the risk of hacking and other malicious activity. Monitoring Beyond fixing issues, we also monitor the servers, files and databases of websites 24/7 and have notifications sent to us if there is any suspicious activity. Speed Today’s users demand fast websites. We use caching and compression along with CDN’s to increases the speed of websites serving visitors from around the globe. Reporting We provide our clients with a number of monthly and ad-hoc reports providing information on campaigns, rankings, traffic, performance and user experience. Service We are very proud of the quick, polite and non-technical responses that we offer our clients. We are routinely complimented on our amazing service.